Returns Policy

Thank you for shopping at Xambino. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 14 days to return an item from the date you received it. If you wish to return your item, you must notify us in advance via the contact form, stating the reason for your return.

To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in its original packaging.

Your item must have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying your own shipping/delivery costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, feel free to contact us.